Montaze will happily exchange or offer store credit as long as items are in new condition, unworn, unaltered, free of damages and with their original tags and packaging.

The exchange is to be within 14 days of purchase. A refund will only be accepted if the item is proven to be faulty or damaged in transit by the courier. In this instance, you must notify us within 24 hours. We will then send you a replacement. If your item is out of stock, we will offer a store credit or refund. Any freight costs associated with an exchange will be the responsibility of the customer.

Shipping charges will be wavered only if the returned the item is faulty. Unfortunately, our sale items are considered final sale and returns or exchanges cannot be accepted for these items. When returning items, please keep your tracking number as we are not responsible for items lost during transit.