All orders will be packaged with love and care.
Orders will be processed within 1-2 business days and despatched via Courier pending payment.
We endeavour to post Monday to Friday before 3pm AEST however sometimes this may not be possible due to being a small family run business.
Once your order has been shipped your will receive an email with tracking details.
Any delivery date or time specified by us is an estimate from the courier company and MONTAZE is not and will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
Free Pick Up
Collect your order from our boutique store: Shop 8, 148 The Entrance Rd Erina NSW 2250.
Simply select the COLLECT IN STORE option at checkout.
You will receive an email confirmation when your order has been fulfilled and is ready for collection.
Orders will be held for a maximum of two weeks only.
There is a strict 7 day exchange policy from the date the order was PLACED.
Standard Shipping ( Australia )
Domestic orders are shipped using Shippit, a registered freight service, whereby your can track your order online.
You will be required to sign for delivery.
We recommend providing a daytime address where someone will be available to sign between 9-5pm.
Standard Shipping for all domestic orders is a flat rate of $15.
Once payment has been received and approved, the order will be sent the following business day.
Please allow 3-5 business days for your order to arrive. However please allow additional time for locations outside of metropolitan areas and up to 7 business days for Western Australia.
Free Standard Shipping for order over $150 within Australia ( heavy goods exempt, sale items excluded.)*
For heavy goods enquiries please email us directly at: firstname.lastname@example.org
Express Shipping ( Australia )
Express Shipping for all domestic orders is a flat rate of $20.
Once payment has been received and approved, the order will be sent the following business day. Please allow 1-2 business days for your order to arrive. However please allow additional time for locations outside of metropolitan areas.
*For Bulky / Oversize items shipping with be calculated by weight and dimensions.
Please email us at: email@example.com or call (02) 4365 3424 and we can advise on a postage quote prior to sending.
Our delivery times are provided as guidelines only.
We take no responsibility for late shipments.